Contact

One address, read by the person who makes the site.

support@auscraft.games

A number looks wrong

Send a screenshot of the game's own tooltip beside what the site printed. The tooltip is the authority, and a wrong figure with the real one next to it usually points straight at the line that caused it.

Something is broken

The Gear Comparison and the Character Planner each carry a bug reporter in the page, which is quicker than email because it sends the state of the page with the report. Screenshots attached that way are kept for 36 hours, emailed to bugs@auscraft.games and then deleted. That address is the bug shelf and nothing else; anything that is not a bug goes to the one above.

Your account

To delete an account and everything saved with it, email from the address the account is under and say so. Nothing else is needed and there is no waiting period.

Anything else

One person answers these, so a day or two is normal. Last updated 20 September 2026.